If you are thinking about securing the VoIP phone system, then you should surely go through the steps compiled below. Certainly, you would then think twice before opting for a cloud-based solution. Set up firewalls and security systems In order to protect the VoIP phone system, you can think about setting up a SIP firewall. You would not only be capable to inspect voice packets passing through the network but also filter out traffic that appears suspicious. Create strong passwords Setting up a strong password would always keep the system from malicious attacks. Choose a password that is 8 to 16 characters long. Think about a combination of numbers, symbols, and upper as well as lower case letters. To minimize the risk of a security breach, remember the change the password after two or three months. Review call logs frequently Fraudulent call routing can occur if the hacker is trying to take control of the phone system. So, it’s essential to spare time for analyzing call logs regularly. This will certainly help you to know how the team members are working in the organization and keep a track of the fraudulent calls. Use call forwarding rules For preventing fraudulent calls routing, you can assign the call forwarding option to certain numbers. Depending on the geographical location, you can also block outgoing calls whenever the need arises. But, before you attempt to do anything, you should first understand the call forwarding rules associated with the system. Restrict user access Finally, if you are allowing every employee to access the system, then there are higher chances of attacks. So, you should think about the access as you benefit from one of the cost-effective call center VoIP solutions. Click here for more information on SIP trunking in Philippines Turn On the Speaker and Hear SIP Trunking Podcast https://www.buzzsprout.com/episodes/585242-sip-trunking-provider-in-philippines
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